PRODUCT POLICY

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Please be aware that ALL SALES ARE FINAL on No Transfer products.

If you're unsure about a product, please contact one of the listed Customer Service Reps or our ZSK Group for information, or visit our main store and try a Demo of the product (if available).

However, I will redeliver under the following scenarios:
- Your purchased item(s) were not delivered via Vendor or Second Life Marketplace. (Please have transaction history with you)
- A fault in the product’s function that was NOT caused by :
    >Lag and server problems.
    >Parcel or Region auto return.
    >Personal modification of the product.
    >No script/build etc, or any other Second Life problems.
    >Any other unforeseeable circumstances that render your produced completely(100%) unusable.
If these problems do occur and your product was affected, your item will be redelivered.

I do NOT distribute or refund:
-Residents that wish to receive compensation on an alternate account or by another resident for lost purchase(s).
-Recent updates and/or product changes.
-Disapproval and/or "change of mind".
-Events in which products were distributed for free or discounted.
-Gifted items that were declined by inventory offer. (I will only redeliver).

No Copy items can be refunded if a genuine fault is found in the product.
We will refund if a fault in the product’s function that was NOT caused by :
    >Lag and server problems.
    >Parcel or Region auto return.
    >Personal modification of the product.
    >No script/build etc, or any other Second Life problems.
    >Any other unforeseeable circumstances that render your produced completely(100%) unusable.

**Support may be limit if the product was a collaboration between multiple developers. ZSK reserves the right to deny a refund by it's own discretion.
 

Terms of Distributing content

Products that contain free/full perm content are under restricted distribution license unless an exception is made. Tools like CPAT (Custom Paint Assistant Tool) are not to be distributed for profit (any exchange of currency involved). This is considered as Fraud under the Second Life Terms of Service.
Distributing official ZSK content (by means of pirating/copybotting) without distribution rights will not be tolerated. ZSK withholds the right by accordance with the Digital Millennium Copyright Act 1998 to act any breaches of it's Copyright and Intellectual Properties.

 

For creators making Add-on or Mods for ZSK products:

3rd party Add-on/ Mod products must not include the following, and is not limited to:​

• ZSK official logos, graphics, or content​ including unaltered official ZSK templates

• Any documentation supporting the product as an official ZSK production

• Any content that violates Second Life's terms of service, i.e:

  • Content aimed as harassment ​or abuse

  • Content aimed at griefing, spam, solicitation, or false advertising

  • Explicit adult content used outside of Adult rated region(s)

• Any content aimed at exploiting or reverse engineering a ZSK official product

• Any content that directly conflicts with another Official ZSK add-on

If there are anymore questions about your purchase, please contact ZoraSlade Karu.